Frequently Asked Questions

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I'm getting error 0xA0040203 when I try to export to iTunes. Why?

This error may occur when you try to export naps to a "read only" play list. Please try to select a different play list (or create new one) before exporting. However, if the error still appears, you may add pzizz soundtracks to iTunes manually.

Do I really need to install iTunes?

pzizz does work without iTunes. However, iTunes is required if you want to be able to export your soundtracks directly to MP3 format, as iTunes converts them for you. Without iTunes, pzizz can export to AAC, AIFF, WAV and MOV.

While exporting to MP3 everything seems OK, but then suddenly ends with an error. What is happening?

When you choose to export to MP3, pzizz first creates a temporary WAV file. The size of the temporary WAV file is approximately 20 MB per minute (e.g. A 20 minute Energizer soundtrack will require about 400 MB of free "scratch" space on your Hard Disk).

Try emptying the Trash and check whether you have enough free disk space before you start exporting pzizz soundtracks in MP3 format.

NOTE: It is always good computing practice to leave about 10% of your Hard Disk free in order to ensure optimum performance.

I'm getting error 0x80070005 when I try to export into iTunes. Why?

This error means that pzizz was prevented from communicating with iTunes.

Your firewall / antivirus software is probably set to block what are known as "COM remote procedure calls". However, these procedure calls are necessary for pzizz to instruct iTunes to create an MP3 file, or to set nap information such as genre.

To resolve the problem, set your firewall / antivirus software to make an exception for pzizz and iTunes when blocking COM remote procedure calls.